{"id":13860,"date":"2023-11-28T02:43:55","date_gmt":"2023-11-28T02:43:55","guid":{"rendered":"https:\/\/epordo.com\/ml\/?p=13860"},"modified":"2025-07-19T10:41:14","modified_gmt":"2025-07-19T10:41:14","slug":"epordo-internet-cloud-attendance-solution-faq","status":"publish","type":"post","link":"https:\/\/epordo.com\/ml\/2023\/11\/epordo-internet-cloud-attendance-solution-faq\/","title":{"rendered":"EPORDO Internet Cloud Online Attendance-FAQ"},"content":{"rendered":"\n\n\n

1.System Composition<\/strong><\/p>\n\n\n\n

Answer: EPORDO Cloud Attendance hardware: Power on device and connect network<\/p>\n\n\n\n

EPORDO Cloud Attendance Software: login the link only<\/p>\n\n\n\n

2. Does it need fixed IP ?<\/strong><\/p>\n\n\n\n

Answer: NO <\/p>\n\n\n\n

3. Does it require database setting ? <\/strong><\/p>\n\n\n\n

Answer: NO<\/p>\n\n\n\n

4. After receive EPORDO cloud machine , do we need to make any setting inside device ?<\/strong><\/p>\n\n\n\n

Answer: NO, all device setting is done before delivery , user only need to power on machine and networked device only and add all cloud SN to their own account<\/p>\n\n\n\n

5. Does the user need to install software ?<\/strong><\/p>\n\n\n\n

Answer: No need install software , because it is cloud software, free installation ; very simple and convenient ; NO Any Installation <\/p>\n\n\n\n

6. Customers can login internet cloud time attendance software anywhere anytime from any PC \/mobile ?<\/strong><\/p>\n\n\n\n

Answer: YES<\/p>\n\n\n\n

7. Employees can login to check their own attendance data ?<\/strong><\/p>\n\n\n\n

Answer : YES<\/p>\n\n\n\n

8. For both management and employees , without any installation ??? No need download data from machine to software ?<\/strong><\/p>\n\n\n\n

Answer: YES, without any installation ! EPORDO internet cloud software, real-time data transfer from machine to software, no need download manually ;<\/p>\n\n\n\n

9. Employee can submit “Supplement Apply” \u201cLeave\u3000Apply\u201d\u3000\u201cOvertime\u3000Apply\u201d\u3000online\u3000from their own mobile or PC after login employee link ?<\/strong><\/p>\n\n\n\n

Answer: YES sure ,this can be done remotely from PC or mobile ; no need Submit a paper application\uff1bour solution is <\/strong>paperless system which is more environmental<\/u> !!!<\/p>\n\n\n\n

10. If manager travel in other country, or other city , he can also get all employees attendance data every day remotely ?<\/strong><\/p>\n\n\n\n

Answer : YES sure ; our system : Information arrival Globally- Intelligent management<\/p>\n\n\n\n

11. One company can have many machines to be managed under one account ?<\/strong><\/p>\n\n\n\n

Answer : Yes , you can create only one account by EPORDO Cloud SN , and manage all your devices by one account \uff01 Centralized management anytime anywhere <\/p>\n\n\n\n

12. One company can have more account ?<\/strong><\/p>\n\n\n\n

Answer: yes , each device cloud SN can create one account, but we recommend one company use one account which is more convenient for all device and employees management ;<\/p>\n\n\n\n

13. How many machines do we need for our company ?<\/strong><\/p>\n\n\n\n

Answer : if you have less employees , such as 20,30…you can buy one machine only which will be used by all employees ; if your company is big with many departments, then you can buy 1 unit device for each department which is more convenient ; every department use their own machine separately <\/p>\n\n\n\n

14. If we have 20 branches in our country\/city, can we buy 20 units machines and manage all in head office ?<\/strong><\/p>\n\n\n\n

Answer: Yes sure ; Applications:<\/strong> all companies\/office\/factory, especially for Multinational companies, chain stores,\uff0c\uff0c, which has many branches word widely or the whole country! it is an innovative attendance system-the future trend of time attendance system!<\/p>\n\n\n\n

15. if one cloud SN was added to one account , but you want to use it for new customer and use it to register new account , what could you do ?<\/strong><\/p>\n\n\n\n

Answer: you have to login your previous account to delete this SN from your account, then you can use this SN to register new account !<\/p>\n\n\n\n

16. Do u allow Integrations, Customizations & branding?<\/strong><\/p>\n\n\n\n

Answer: Yes , we provide MQTT for integrations; Customizations & branding is available too!<\/p>\n\n\n\n

17. After payment done, how long will our device to be delivered?<\/strong><\/p>\n\n\n\n

Answer: sample order 3-4 working days ; order 50- 100 units one week; 300-500 units :around 3 weeks <\/p>\n\n\n\n

18. What about warranty ?<\/strong><\/p>\n\n\n\n

Answer: 12 month warranty and lifetime maintenance<\/p>\n\n\n\n

19. what about tech support , if we need your support remotely ?<\/strong><\/p>\n\n\n\n

Answer: we have engineer online all working days , also we can make an appointment to fix date, time to solve all problems you have ,Whenever it is convenient for you !<\/p>\n\n\n\n

20. what is difference for your EPORDO cloud attendance, compared with other attendance software ?<\/strong><\/p>\n\n\n\n

Answer: ours has many difference with others , especially for its Level management and chat function.<\/p>\n\n\n\n

21. This EPORDO cloud software has supplement function if some employee forget to punch in or punch out ? and where can we see the supplement time inside software ?<\/strong><\/p>\n\n\n\n

Answer: yes , our software has supplement function-under personnel attendance- attendance supplement; after added manually , you will see it under Attendnace Report-Daily report ; <\/p>\n\n\n\n

22. Does the EPORDO cloud software has free shift which means no fixed working time for some companies ?<\/strong><\/p>\n\n\n\n

Answer: yes , we have ; inside EPORDO cloud software , there is two types free shift : F & F1 <\/p>\n\n\n\n

F1 means<\/strong> : Free shift , no fixed working hours , only select date firstly + select F1 + click save<\/strong>\u00a0: it will calculate your 1st<\/sup>\u00a0verification on machine as punch in time & the last verification time as punch out time ; then calculate Your working time \u00a0<\/p>\n\n\n\n

For example : from Monday to Friday with free shift F1(everyday staffs 1st<\/sup> punch as in and last punch as Out, can calculate working hours by last punch time deduct 1st<\/sup> punch time) only need to do step: 1-2-3<\/p>\n\n\n\n

F means<\/strong> : \u00a0during one day , Max 4 times in&out calculation (1st<\/sup>\u00a0time as in , 2nd<\/sup>\u00a0time as out, 3rd<\/sup>\u00a0time as in , 4th<\/sup>\u00a0time as out ,,,,, total Max 4 pairs of entry and exit\/ in&out) \u00a0Free shift too, no need set shift , only select date firstly + select F +click Save<\/strong>\uff08if you accept staffs come and leave many times per day- here software will calculate Max4 pairs in&out per day) then you can select F shift<\/p>\n\n\n\n

which is very convenient for some companies without fixed working time !<\/p>\n\n\n\n

WHY Use EPORDO INTERNET ATTENDANCE\u00a0SYSTEM ?<\/strong><\/p>\n\n\n\n

Answer: it can save Human resource cost<\/strong><\/u><\/strong>, there is no need to have engineer<\/strong> to do installation and maintenance,also can avoid some problems which require the tech engineer have some professional experience on network setting, because this system is easy to operate, it can save device investment and running cost, no need to buy a server or PC<\/strong> to run the system ,and no power consumption<\/strong>, and no need buy some special network device<\/strong> or service for connecting the device, for example router,and fixed IP etc. it can save time cost<\/strong><\/u><\/strong>, this is a 24 hours online system, employee and manager can login anytime,it help you to do things without delay.and it ‘s paperless system which is more environmental<\/strong><\/u><\/strong> !!!<\/p>\n","protected":false},"excerpt":{"rendered":"

1.System Composition Answer: EPORDO Cloud Attendance hardware: Power on device and connect network EPORDO Cloud Attendance Software: login the link only 2. Does it need fixed IP ? Answer: NO 3. Does it require database setting ? Answer: NO 4. 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